Terms of service

Terms of Service

Welcome to NEO KIZUNA.

By using this website and placing an order, you agree to the terms below.

Products

NEO KIZUNA sells Japanese cyberpunk streetwear and limited apparel drops.

Product colors, details, and sizing may vary slightly depending on screen settings, production batches, and product availability.

Orders

By placing an order, you confirm that all information provided is accurate, including your name, email, shipping address, and payment details.

NEO KIZUNA reserves the right to cancel or refuse any order if fraud, incorrect information, inventory issues, or payment problems are detected.

Pricing

Prices are listed in USD unless otherwise stated.

We reserve the right to update prices, discounts, product availability, and promotions at any time without prior notice.

Shipping

Shipping times are estimates and may vary due to fulfillment delays, carrier issues, weather, holidays, or incorrect shipping information.

Customers are responsible for providing a correct shipping address at checkout.

Returns

Returns and refunds are handled according to our Returns & Refund Policy.

Limited drop items or final sale items may not be eligible for return unless they arrive damaged, defective, or incorrect.

Intellectual Property

All branding, designs, graphics, product names, images, and website content belong to NEO KIZUNA and may not be copied, reproduced, or used without permission.

Limitation of Liability

NEO KIZUNA is not responsible for indirect losses, carrier delays, customer address errors, or issues outside of our control.