Shipping policy

Shipping Policy

We currently offer free U.S. shipping on all orders.

Estimated delivery time: 5–10 business days after the order has been processed.

Processing times may vary depending on product availability, order volume, and fulfillment conditions.

Once your order ships, you will receive tracking information by email when available.

NEO KIZUNA is not responsible for delays caused by carriers, incorrect shipping addresses, weather conditions, customs, or other issues outside of our control.